Frequently Asked
Questions
Q. Is your program the same as debt
consolidation? A. Not exactly, what we do
is customize a program that fits your profile. We specialize
in negotiating a settlement for your total debt within a budget that
you can afford. We also arrange loans as an alternative
program.
Q. Will all
of my debt be eliminated upon completing your program? A. If
you follow all of our procedures, at the conclusion of your program,
you can expect to be free of all contracted unsecured debt that we
negotiated on your behalf.
Q. How long does it take? A. The length of
time for program completion varies from client to client and will
depend on your having certain funds available to initiate the
program. The amount of time necessary to complete your case will be
discussed with you in your initial consultation after we have
reviewed your consultation
request.
Q. Does
your company keep my information confidential? A. We are
committed to maintaining complete confidentiality. Your information
will not be shared by anyone except those persons authorized to
receive information on your behalf. However, creditors will be
advised that you have contracted our service to assist you.
Q. What can I
expect from your program? A. We
will establish a budget with you that allows for continued business
operations. Based on that budget, we will work to come to new terms
with your creditors. We offer creditors options from pennies on the
dollar to payment in full. Our goal is to come to new affordable
terms and to keep you in business. While
results vary, we do offer a guarantee [see contract] that roughly
states that you will pay back less than you owe,
including our fees. Remember, our job is to save your business.
Q. Do your procedures
work with every creditor? A. It is unlikely that
any program works 100% for everyone, and no firm can guarantee
results in advance. We are proud to say that we have a very high
success rate. In fact, to this date, we have already settled millions
of dollars of commercial debt.
Q. Should I just file Bankruptcy? A. Only
file Bankruptcy as a last resort and after seeking the advice of a
licensed attorney. If you have enough discretionary income to
resolve your debt over time, we would recommended that you attempt
our program in lieu of filing bankruptcy. Resolving your debt
through our program will have a more positive impact on your credit
rating in the long run. Note that a Bankruptcy stays on your credit
profile for up to 10 years.
Q. What is secured debt? A. A secured debt
is one in which your creditor has a recorded and/or
perfected security interest in items of real or personal property, such
as your business, real estate, business vehicles,
equipment, inventory, accounts receivables, etc. Should you fall behind on
payments on this type of debt, the lender had the ability to repossess the
property in order to mitigate their damages. Remember that you could
remain liable for any deficiency balance owing after the property
has been repossessed and sold. Certain exceptions may apply and
these will depend on the exact nature of the property, the security
interest and applicable state law.
Q. What is an unsecured debt? A.
Unsecured debt generally arises out of a contract you enter into
with a creditor which enables you to obtain goods or services on
credit in exchange for your promise to pay back the debt. The most
common types of unsecured debt are loans, lines of credit, credit
cards and ordinary vendor accounts payable. If you fall behind on
these types of debt the usual recourse the creditor has is legal
action.
Q. May I
select which debts I want you to resolve? A. With our
program, you can select which accounts you would like us to resolve.
It may be recommended that you include all or most of your unsecured
debt and this will be discussed during your initial consultation.
Q. How do I know
if my application will be accepted? A. We will review your
application and contact you to further discuss your current
situation. If you are someone who is in debt and seriously looking
to resolve your debt, chances are we will assist you.
Q. What happens if I
don't have enough to cover the settlement? A. We will work
out a deferment program where you may pay back your debt over a
longer period of time.
Q. Can I get a settlement and deferment at the
same time? A. Yes. In many cases a creditor may make a
concession on the total debt and still take monthly payments on the
balance.
Q. Who does
the negotiation on my account? A. Your account will be handled
by a team of experienced negotiators. In addition, our
negotiators are assisted by a “state-of-the-art”, proprietary
software system which took over 8 years and 1 million dollars
to develop. This system lets our negotiators see a birds eye view
of the entire restructuring while keeping settlements within your budget.
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